Citi® Customer support

We’re here to help

Connect with a Citi representative over secure live chat — answer a few quick questions first so we can route you to the right team, faster.

Live chat is available 24 hours a day, 7 days a week. For TTY, use 711 or another Relay Service.

Your security comes first

A Citi representative will never ask for your password, one-time passcode or full card number in chat. Please don’t include account numbers, Social Security numbers or other sensitive details when you chat with us. Visit the Security Center

More ways to get help

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Speak with a representative 24/7. For TTY, use 711 or another Relay Service.

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Get cash, make deposits or talk to us in person at over 65,000 fee-free ATMs.

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